PARATRANSIT SERVICE IMPORTANT INFORMATION

   

We are committed to providing Safe and On-Time Paratransit and Wheelchair Transportation. We operate a Fleet of Paratransit Vehicles specifically designed to meet Federal requirements including the A.D.A. Here are a important things you should know when using our services:

The following types of Wheelchairs are not permitted for use with our service:

Highback Wheelchairs

When entering a Paratransit Vehicle the Wheelchair is Lifted onto the vehicle using a hydraulic lift.

The common High back Wheelchair either will not fit or is too close a fit for the door creating a potentially hazardous situation.

  • Highback Wheelchairs
  • Reclining Wheelchairs
  • Motorized Wheelchairs
  • Scooters
  • Transport Chairs
Motorized Wheelchairs & Scooters
 

Most Motorized Wheelchairs (with a person) exceed the Weight Limit of Lifts.

And more importantly most Motorized Wheelchairs or Scooters cannot be secured properly within the Paratransit Vehicles.

 

We utilize a six point Wheelchair Securement System including a lap belt with shoulder restraint specifically designed to meet Department of Transportation regulations.

If a patient needs a Wheelchair for the transport only our Paratransit Vans are equipped with one regular sized D.O.T. approved Wheelchair. Please note due to demand we are unable to guarantee a Wheelchair unless requested in advance.

Transport Chairs

Although the name suggests otherwise, these chairs are not designed for use in use in moving vehicle. These are usually lower priced wheelchairs designed to move people around within a building. These chairs look allot like a normal wheelchair however when inspected closely are thinner, smaller and are not made to withstand the stresses of a moving vehicle.

Reclining Wheelchairs
If a Reclining Wheelchair meets the D.O.T. Standards it will be permitted ONLY if an Aid will accompany the patient. If the patient unintentionally or intentionally Reclines the Wheelchair during transport in a moving vehicle the patient may slide out of the Wheelchair potentially causing injury.

When in the Reclined Position patients slide out from the Seatbelt creating a hazardous situation.

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